The UK's Specialists In Premium Motorcycle Accessories
The UK's Specialists In Premium Motorcycle Accessories
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TERMS & CONDITIONS

Returns

Please check that the phone case you are ordering is correct at the point of ordering as we cannot accept liability under any circumstances once your cover has been sprayed.

If leaving your vehicle make & paint code whilst checking out, please make sure this is the correct paint code (as we cannot accept returns in the customers fault) If you are unsure, please call or email us with your vehicles registration plate, we are happy to help!

Whilst we make every effort to ensure we perfectly match the existing paint code, we cannot guarantee a 100% colour match. We can not be held responsible for any paint variations due to multiple variants of a particular colour code by the manufacturer or by outside influences including but not limited to atmospheric conditions, chemicals or 3rd party influence. Phone cases will be painted with the information supplied by the customer or their agents. We cannot be held be responsible for incorrect information supplied by the vehicle manufacturer or the customer.

 Exchanges (if applicable)

We will only replace cases if they are defective or damaged.  If you need to exchange it for the same item, send us an email on our contact page and send your item to: Unit 8-9,  Swanstons Road, Great Yarmouth, NR30 3NQ (UK)

We would like you to be totally satisfied with your purchase. If you are unhappy with an item you may contact us with your problem (within 14 days). Refunds will only be applied in the same method in which you paid. Any items which have been painted/colour-coded cannot be returned unless they are damaged during shipping (and evidence is provided via the courrier). This does not affect your statutory rights. As we cannot exchange items once they have been painted / colour-coded, please ensure that we are provided with the correct make & colour code. If the fault lies with Car Colour Cases then we will work to rectify any mistakes made.

Where possible all returned goods must be with original packaging, have original invoice and be un-used, so please ensure the part is correct before altering or attempting to fit. Refunds WILL NOT be given if product is altered, used in any way or original paper work is missing. If the goods have been changed in any way by you the customer refunds will not be given.

Faulty items

Damaged items can only be returned if the customer provides evidence that the item was damaged during shipping or delivery, so it is the responsibility of the customer to check on the condition of the product on arrival and report any damage to the courrier immediately. All our products are packaged safely and securely and are shipped out in a premium condition. We are committed to providing our customers with the highest quality products. However, on rare occasions products may be found to be faulty or defective.

 

 

 

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

- The content and information in this website is given in good faith and for general information and interest only. It is subject to change without notice. Car Colour Covers is not responsible for any inaccuracies.

- The information in this website should not be relied on and does not constitute any form of advice or recommendation. By using this website you confirm that you have not relied on any such information. Any arrangements made between you and any third party named or referred to on the website are entirely at your own discretion.

- While we try and ensure that all prices on our website are accurate, errors may occur. Prices and specifications are subject to change. All goods are subject to availability.

- All images on the website are for illustrative purposes only, given to provide our customers with guidance. Car Colour Cases is not to be held responsible for any incorrect or incomplete images.

For your protection, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

By paying for goods from Park Mate then you agree to all terms and conditions set out at www.carcolourcases.co.uk

Any questions or queries please contact us and we will be only to happy to help.

None of the above affects your statutory rights.